Terms of service

Last updated: [DATE — e.g. 1 January 2025]

Please read these Terms of Service carefully before using the Umar Perfumes website. By accessing or making a purchase from our store, you agree to be bound by these terms.

1. Account Terms

•       You must be at least 18 years of age to use this website or make a purchase

•       You are responsible for maintaining the confidentiality of your account credentials

•       You agree to provide accurate, current, and complete information during registration and checkout

•       We reserve the right to terminate accounts that violate these terms or engage in fraudulent activity

2. Pricing and Payment

•       All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise

•       We reserve the right to modify prices at any time without prior notice

•       Payment must be made in full at the time of purchase through our accepted payment methods

•       In the event of a pricing error, we reserve the right to cancel the order and issue a full refund

•       We accept UPI, net banking, credit/debit cards, and wallet payments via our payment gateway

3. Product Descriptions

•       We make every effort to display product images and descriptions as accurately as possible

•       Fragrance notes and descriptions are for guidance only — individual perception of scent may vary

•       We do not guarantee that product displays on your screen will be perfectly accurate in colour

•       All products sold are genuine and sourced through authorised channels

4. Order Acceptance

•       Placing an order does not constitute a binding contract until we confirm acceptance via email

•       We reserve the right to refuse or cancel any order for reasons including stock unavailability, pricing errors, or suspected fraud

•       You will receive an order confirmation email with your order details upon successful placement

5. Shipping and Delivery

Please refer to our Shipping Policy for full details. Orders are typically processed within [2–3 BUSINESS DAYS] and delivered within [4–7 BUSINESS DAYS] of dispatch. Shipping is [FREE / as stated at checkout]. Delivery timelines are estimates and may be affected by courier delays, public holidays, or events beyond our control.

6. Returns and Refunds

Due to the nature of fragrance products and hygiene standards, we have a limited returns policy. Please refer to our Return & Refund Policy for complete details. Damaged products may be eligible for exchange or refund subject to verification. An unboxing video is mandatory for all damage claims.

7. Prohibited Uses

You agree not to:

•       Use our website for any unlawful purpose or in violation of applicable laws

•       Attempt to gain unauthorised access to our systems or data

•       Submit false, misleading, or fraudulent orders or reviews

•       Reproduce, duplicate, or sell any content from our website without written permission

•       Use automated tools or bots to scrape, crawl, or interact with our website

8. Limitation of Liability

To the fullest extent permitted by law, Umar Perfumes shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability to you for any claim shall not exceed the amount paid by you for the specific product giving rise to the claim.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from or in connection with these terms shall be subject to the 

exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India. We endeavor to resolve disputes amicably before resorting to legal proceedings.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Continued use of our website after such changes constitutes your acceptance of the revised terms